Plain and simple
Purchase terms
Here is a short explanation of what you receive, how access works, and what to do if there is a problem with a file.
Purchase and delivery
You can add several guides to the cart and pay for them in one Stripe checkout. After successful payment, all selected PDFs appear in your SkyNexity library and can be downloaded again from your account.
If something does not work
Contact us within 14 calendar days of purchase if access does not appear, the PDF will not download, or the file will not open. Include the order email, guide title, and a short description of the problem.
We will first restore access or replace the file. If we cannot fix the problem within 5 business days, we will refund the full price of the affected material.
Refunds
Because access to digital material is provided immediately, a change-of-mind return or a return for choosing the wrong guide is not available after access has been provided.
This does not apply when the file was not provided, is defective, materially differs from its description, was charged twice, or a refund is required by applicable law. Mandatory consumer rights remain unaffected.
Personal use
Your purchase lets you download the guide to your devices, keep a backup copy, and print it for yourself. Please do not forward the PDF, publish it in public or private groups, or resell it.
Using the material in a paid course, school, or group class requires a separate agreement.
Need help?
Email us at skynexity@gmail.com. We will first try to resolve the access or file problem, which is usually faster than a refund.